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| 1-Can I play for fun only? |
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Yes, simply download or launch our instant play FREE poker software. Our web based version is both Mac and Web TV compatible.
| 2-What's the fastest way to start playing? |
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Simply download or launch our web based FREE software. From the lobby, go to any table and select a seat. You will then be given the option to create a new account. Fill out the brief form and you will be ready to play!
| 3-What information do I need to supply to open my Play for Fun Poker account? |
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To start with Fun Poker, you are only required to enter your Name, City and Email Address. In less than a minute, you'll be at a table playing against poker players from all over the world.
| 4-How many play chips do you get with Fun Poker? |
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The amount of chips you will receive will depend on the limits of each particular table. If you run out of Fun Poker chips, you can get more by clicking on the $ sign at the table or in the cashier.
| 5- How do I select the type of poker game and table that I wish to join? |
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In the lobby, click the game titles on the tab bars to select between each type of game. The available tables for each game are listed vertically -- simply double-click on the table you wish to join, or press the "GO TO TABLE" button.
| 6- What do I do if the game freezes or the Internet disconnects? |
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If you are disconnected during a hand, the software will automatically attempt to reconnect you to the Internet and return you to your table. If you return in the allotted time, you will find yourself still in your same seat with the other players waiting for you to continue the hand as if you had never left. If you return after the allotted time limit, the software will have put you "all in" and, through our hand history function, you will be able to see what happened on the hand that got frozen. If your hand was a winning hand, you win the main pot of that game.
| 7- What happens to my hand if I get disconnected and I cannot return back in time? |
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If you do not return in time, you will automatically be all in. Each player is granted a specific number of all in's per day to protect their hands in the event of disconnects. If you have already used your daily all in's and do not return to the table in time, then your hand will automatically be folded. We do not suggest playing if you've used all your allotted all-ins for that day. We suggest contacting customer support and advising them of the situation so that they can make a decision if they can reset your all in's for that session. On play money tables, you have an unlimited number of all in's.
| 8- The server went down in the middle of a hand. What happens to my hand and my money? |
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Transactions are posted to players' accounts at the completion of every hand. If a hand does not complete for any reason, then all players' accounts are restored as they were at the beginning of the hand. All bets are off and a new hand is dealt.
| 9- How does the wait list feature work when a table is full? |
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If a table you select is currently full, press the WAIT button and you will be added to the wait list. The lobby screen will show you where you are on the list. For example, "4 of 5" means that you are fourth on the list of the five people that are waiting. When a seat becomes available, you will automatically be notified.
| 10- If my desired table is empty, can I sit down? |
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Yes, we suggest that you do. It is our goal to have you play the game you want to play. Chances are, you'll be able to get your desired game going, even if you're first one to take a seat. Other players will most likely arrive shortly.
| 11- What does Avg. Pot and Plrs/Flp in the Lobby mean?? |
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Avg. Pot is the average pot size for the last 20 hands. Plrs/Flp is the percentage of players, averaged over the last 20 hands, who "see the flop".
| 12- How do I know how much money is in the pot? |
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The chips are clearly stacked and are easily read. In addition, a money counter will be displayed in the bottom right hand corner.
| 13- What does "game number" mean? |
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Every hand played is given a unique game number. This game number (also known as "hand number") can be used when requesting player hand histories or when there is a problem with a specific game that you would like to review or report. If there is ever a question or a problem with a particular game, note the game number and reference it when contacting us.
If you missed the game number and the next game has already started, check where it says PREVIOUS # in the bottom right hand corner.
| 14- How do I access my recorded hand histories? |
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You can get access to your recorded hand histories from the table by clicking the “R” in the bottom right hand corner or by clicking Options in the Lobby and selecting Recorded Hands.
| 15- I keep getting disconnected or frozen. What can be done? |
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This is normally caused by Internet conditions beyond our control, having to do with your Internet service provider. We suggest using an alternate provider if you have one. An inconsistent Internet connection can be caused by any number of things and is difficult to diagnose at times. This problem may also be caused by slow dialup connections. Our technicians may be able to suggest ways in which you can improve your connection, and thereby improve the game performance.
| 16- How do I contact someone for an immediate response in the event of an emergency? |
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You may contact one of our live support representatives by selecting the live chat feature.
| 17- Can anything be done to stop harassing, abusive or offensive chat at the tables? |
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While our goal is to make the game as fun as possible, we do not allow offensive or abusive language in the chat. Harassment of other players will not be tolerated. Any players violating the end user agreement will automatically be entered in a database along with their Username, game number and the exact word or phrase used. We ask players to let us know about offensive members by sending an email to support. We will promptly take appropriate corrective action to insure our games remain fun for all our members.
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